Welcome to Demo Travel! These terms explain your use of our website and services and the rules we both agree on when you book travel products through us.
Who we are:
Demo is a platform that connects you with various service providers like airlines, hotels, car rentals, and tours. We help you search, book, pay for, and manage these travel services online or through our app.
Using our services:
- You can use our services if you meet the legal age and are capable of booking travel. Some services may have age or specific restrictions.
- When you make a booking, you agree to the terms of the travel provider offering that service.
- We act mainly as a middleman; third-party suppliers, not us, provide the actual services.
- It’s important to check and understand the rules, cancellation policies, and fees of the providers before booking.
Information accuracy:
- We do our best to show correct prices and details, but sometimes mistakes happen or offers change quickly.
- Always review the final booking details and price before confirming.
- If an obvious error occurs, we may cancel your booking, but we will help you find alternatives or refunds if possible.
Bookings and payments:
- Your booking isn’t confirmed until you receive a confirmation email or ticket.
- Sometimes it may take time to verify your booking due to supplier processes.
- Make sure your payment is completed correctly and on time to avoid cancellations.
- If you have issues with payment or booking, contact us quickly for help.
- Payment methods may include credit cards, bank transfers, or other options shown on our site.
Changes, cancellations, and refunds:
- You can request changes or cancellations through our site or customer support, but these are subject to the supplier’s policies and may involve fees.
- We will assist with communication with suppliers, but we cannot guarantee that changes or refunds will be approved or processed quickly.
- Refunds are usually made through your original payment method or to a designated bank account.
- Some refunds may be offered as travel credits or vouchers instead of cash refunds.
Your account:
- You can use some features without an account, but we recommend creating one for easier booking management and rewards.
- Keep your account details safe and don’t share your password. Notify us immediately if you suspect any unauthorized access.
- We may suspend or delete accounts if we suspect misuse, fraud, or violation of terms.
Use of site content:
- Logos, pictures, text, and everything else on Demo Travel belong to us or our partners and can't be copied or used without our permission.
- When you post reviews or other content, you give us permission to use it to make our site better or spread the word about it.
Liabilities and responsibilities:
- We are not in charge of the travel services that suppliers provide, like flights being late or trouble at the hotel.
- You are responsible for following the rules about travel, getting a ticket, and health.
- We're not responsible for losses or damages that happen because of things we can't control, like natural events or technical problems.
Complaints and disputes:
- If you have complaints or issues, contact our customer service for assistance.
- We resolve conflicts amicably, but some cases may go to mediation or court, depending on where you live.
Changes to these Terms:
- We may update these terms from time to time to comply with laws or improve services.
- Check this page on a daily basis to stay informed about any recent changes.
Privacy:
- Our Privacy Policy explains how we collect and use your data when you use our services. Please read it carefully.
By using Demo Travel, you agree to these terms and to the terms of the travel providers you book with.
