At Findflydeals, we respect your privacy and want you to understand how we collect, use, and protect your personal information when you use our website, mobile app, or services.
What is this about?
This policy explains how Findflydeals Travel and its partners handle your personal data when you visit our platform, make bookings, or interact with us. It applies whether you create an account, book trips, or just browse our site.
How do we collect your information?
- We get information you provide directly, like when you register, book tickets, contact us, or participate in promotions.
- Sometimes, your representatives, employers, or third parties may share your info with us.
- We also collect data automatically through cookies and similar tools when you visit our website or use our app.
What personal data do we collect?
This includes:
- Your name, contact details (email, phone), date of birth, nationality, and government ID (if required for bookings).
- Booking details like trip dates, hotels, flights, and insurance info.
- We require payment details, such as credit card information, to process your transactions.
- Content you share with us, such as reviews or photos.
- Other data includes surveys, profile information, and communication history.
If you share personal info about others (like travel companions), please make sure they know and agree to it.
Why do we use your data?
- To process your bookings and provide services.
- To manage your account and improve your experience.
- To securely process payments and handle refunds.
- We're here to help with customer support and answer your questions.
- To comply with legal obligations, such as fraud prevention and verifying your identity.
- To send you important notifications about your bookings.
- With your consent, we will send marketing offers and promotions.
Who do we share your information with?
- Within the Findflydeals Travel group, companies for service management.
- Travel suppliers, such as airlines, hotels, and insurance providers, fulfill your booking.
- Service providers who help us with websites, customer support, or payments.
- Legal authorities, when required by law.
- Marketing partners to show you relevant ads.
Do we store your data outside your country? Yes, we may store or process your data in other countries, but we ensure appropriate security measures are in place.
Your rights
You can:
- Ask to see the data we hold about you.
- Request corrections to any inaccurate data.
- Ask us to delete your data, with some exceptions required by law.
- Object to specific uses of your data.
- Withdraw consent for marketing communications anytime.
To exercise these rights or with questions, contact us anytime.
How we protect your dataWe use technical and organizational protections to keep your information safe and limit employee access to authorized personnel.
Links to other sites: Our site may link to third-party websites that have their own privacy policies. We are not responsible for their practices.
